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Terms and Conditions

Welcome to Juwelenn! These Terms and Conditions outline the rules and regulations for using our website and making purchases on our platform. By accessing this site, you agree to accept all terms and conditions stated here.

Please read them carefully before using our services.

1. General

  • This website is operated by Juwelenn. Throughout the site, the terms "we", "us", and "our" refer to Juwelenn.
  • By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian permission to use this website.
  • You confirm that all information you provide to us is true, accurate, and current.

3. Products & Services

  • We sell handcrafted and curated jewelry items designed for style and quality.
  • All product descriptions and prices are subject to change without notice.
  • We reserve the right to limit the quantities of any products or services we offer.

4. Orders and Payments

  • All prices are listed in INR and are inclusive of applicable taxes (unless stated otherwise).
  • Orders are confirmed only after successful payment through our secure payment gateway.
  • In case of payment failure or fraud detection, we reserve the right to cancel your order.

5. Shipping & Delivery

  • Delivery timelines are mentioned on each product page. They may vary based on location and product availability.
  • We are not liable for delays caused by courier services or unforeseen circumstances.

6. Return, Exchange & Refund

  • Please refer to our [Return and Refund Policy] page for details on eligibility and the return process.
  • Customized or personalized jewelry items are non-returnable unless they arrive damaged or defective.

7. Intellectual Property

  • All content on this site, including images, product designs, logos, and text, is the property of Juwelenn and protected by copyright laws.
  • You may not use, copy, or reproduce any content without our written permission.

8. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Transmit viruses or malicious code
  • Interfere with or disrupt the security or performance of the website

9. Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages
  • Any errors in product descriptions or typographical mistakes
  • Delays or losses beyond our control

10. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India, and any disputes will be resolved in local courts.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted here, and your continued use of the site constitutes your acceptance.