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Privacy Policy

At Juwelenn, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information to serve you better:

  • Personal Information: Name, email address, phone number, shipping address, billing details.
  • Payment Details: We process payments through secure third-party gateways. We do not store your card information.
  • Order History: Details of purchases and customer service interactions.
  • Device Information: IP address, browser type, time zone, cookies, and pages visited to improve your shopping experience.

2. How We Use Your Information

We use your information for:

  • Processing orders and payments
  • Delivering products and providing customer support
  • Personalizing your shopping experience
  • Sending updates, offers, or promotional content (only if you opt-in)
  • Improving website functionality and security

3. Sharing Your Information

We do not sell your data. We may share limited information with:

  • Shipping partners for order delivery
  • Payment gateways for secure transactions
  • Marketing tools (like email service providers) only with your consent
  • Legal authorities, if required by law

4. Data Security

We use advanced encryption, SSL certificates, and secure servers to protect your personal data. Your privacy is protected through strict internal security practices.

5. Cookies and Tracking

We use cookies to:

  • Remember your preferences
  • Improve site speed and functionality
  • Track website analytics and user behaviour

You can control cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Opt-out of marketing emails 

To make such requests, please contact us here !.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Updates to This Policy

We may update our Privacy Policy from time to time. All changes will be posted here with an updated date.